Customer Overview
Your Exact solution is an important part of your business, and this is why you can expect quality support for your investment. In case of any questions or issues, we are ready to help immediately.
Support
The Exact support offer is a standard feature of almost all Exact software packages. With the exception of solutions where this is optional, you enter a maintenance agreement when purchasing an Exact solution. A maintenance contract ensures you of:
An immediate reply to your support questions.
Immediate help in case of an issue.
Access to our Customer Portal.
Updates to continually improve your product.
Compliance with changing legal and financial legislation.
Beneficial migration packages in case of product line changes.
Excellent customer service.
Partner expertise founded on over 25 years of knowledge and experience.
Your Exact solution is an important part of your business, and this is why you can expect quality support for your investment. In case of any questions or issues, we are ready to help immediately.
Support
The Exact support offer is a standard feature of almost all Exact software packages. With the exception of solutions where this is optional, you enter a maintenance agreement when purchasing an Exact solution. A maintenance contract ensures you of:
An immediate reply to your support questions.
Immediate help in case of an issue.
Access to our Customer Portal.
Updates to continually improve your product.
Compliance with changing legal and financial legislation.
Beneficial migration packages in case of product line changes.
Excellent customer service.
Partner expertise founded on over 25 years of knowledge and experience.
Fully supports many software applications: we will help you with questions about installing this software, we’ll provide ongoing technical support, and we may document the software locally and/or offer tutorials in its use.
We will also provide whatever help we can with software not on our fully supported list.
We will also provide whatever help we can with software not on our fully supported list.
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Additional services
Getting the most out of your investment is part of any successful business. Just as it is essential to repeatedly review and optimize your business processes, it is important to continually see that you are getting the most out of your software. So that you can optimize your use of Exact solutions in your business, we offer:
Update Services
Managed Services
Health Checks
Consulting
Business Process Assessment
Getting the most out of your investment is part of any successful business. Just as it is essential to repeatedly review and optimize your business processes, it is important to continually see that you are getting the most out of your software. So that you can optimize your use of Exact solutions in your business, we offer:
Update Services
Managed Services
Health Checks
Consulting
Business Process Assessment
